About Exeter Nightline

‘We’re here to listen, not lecture.’

Nightline is a confidential listening and information service run by students for students at the University of Exeter. We are affiliated with the National Nightline Association and one of 35 Good Practice Guidelines Accredited university nightlines in the country. Available from 8pm until 8am throughout the night during term time, we are trained volunteer students here to listen to anything you’d like to talk about. Any Exeter student is welcome to use our service, whether you are an undergrad, postgrad, international student, or even currently studying abroad.

You can contact us about anything, whether you’re worried about your studies, having relationship problems, or just want someone to talk to on your way home at night. While for most students their time at university is a positive experience, it can be challenging too, and being able to talk things through to a fellow student in a safe and confidential space can make all the difference!

What We Do

 ‘Student life is not always the party people might think it is.’- Stephen Fry, long-term supporter of the Nightline Association

Nightline primarily acts as a helpline for students to talk through whatever is on their mind. We are completely anonymous, confidential and prejudicefree, so whatever your beliefs or circumstances, you can talk freely in confidence that you will not be judged. We are non-advisory so we won’t try and tell you what to do, we’ll just provide you with the space and time to go through the issue so you can work out what is the right thing for you. Sometimes people just need to know that there is someone who cares and is willing listen, and that’s exactly what Nightline does.

As well as a helpline, we also act as an information service. Locked out of halls and can’t remember Estate Patrol’s number? We can help. Not sure how to get home from a night out? We’ve got Google maps at our fingertips.  We can also refer you to other helplines or information if you would like access to more specialised resources.

Our Principles

As a Nightline Association affiliated service, we adhere to and operate within the five core principles of Nightline.

  • Confidential – what callers discuss with Nightline volunteers will not be shared outside of Nightline.
  • Anonymous – callers don’t have to give any identifying details about themselves.
  • Non-judgmental – Nightline volunteers don’t judge and support callers through whatever it is they’re going through.
  • Non-directional – meaning callers decide what they want to talk about and the Nightline volunteer gives them a safe space to do this.
  • Non-advisory – Nightline gives the caller space to make their own decision, and supports them in this rather than telling them what to do. “We’ll listen, not lecture.”

For more about our confidentiality, our policy is on the website in the top menu.